What to Expect When You Hire Professional Movers in Metro Vancouver

If you have never hired professional movers before, knowing what to expect makes the experience much less stressful. Here is a complete picture of the process from booking to final walkthrough.

Booking

When you contact a moving company for a quote, you will typically be asked:

• Your home size (studio, 1-bedroom, 2-bedroom, etc.)
• Both addresses
• Access conditions (stairs, elevator, parking)
• Any specialty items (piano, safe, large appliances)
• Your preferred move date

You will receive a quote based on this information. For local moves in Metro Vancouver, this is typically an hourly rate with a minimum charge.

Confirm in writing. Get a written confirmation of the booking with the date, time, addresses, and rate.

The Day Before

The moving company will typically call or text to confirm the booking and provide the crew's contact information. Confirm the start time and any last-minute details.

When the Crew Arrives

The crew calls ahead when they are 15–20 minutes away. When they arrive:

1. Introductions. The crew introduces themselves and confirms the scope of the move.
2. Walkthrough. The crew walks through the home to assess the volume, access conditions, and any specialty items.
3. Questions. The crew asks about fragile items, items that are not moving, and access at the new address.
4. Wrapping. The crew begins wrapping furniture in moving blankets before loading.

During Loading

The crew works systematically through the home. Heavy items go in the truck first, fragile items last. Furniture is wrapped in moving blankets and secured with straps.

Your role during loading:

• Stay available to answer questions
• Point out fragile items
• Do a room-by-room check as each room is cleared
• Do not help carry — let the crew work

The Drive

The crew drives to the new address. For a local Metro Vancouver move, this is typically 20–60 minutes.

Drive ahead to the new address and prepare: unlock the door, clear the path, and be ready to direct the crew.

During Unloading

The crew unloads the truck and places items in the rooms you direct. Be specific about furniture placement — once a heavy piece is in place, moving it again takes time.

The Final Walkthrough

Before the crew leaves:

• Do a walkthrough of the new address to confirm everything is in place
• Check that all items from the truck have been unloaded
• Inspect furniture for any damage
• Note any damage on the completion paperwork before signing
• Sign the completion paperwork

Payment

Payment is typically made at the end of the move. Most companies accept cash, e-transfer, or credit card. Confirm the payment method when you book.

Tipping

Tipping is not required but is appreciated for good service. A common amount is $20–$40 per mover for a standard move, more for a large or difficult job.

Ready to Book?

Get a free quote or call 778-200-8825. We serve all of Metro Vancouver and surrounding areas, 7 days a week.